{"id":15817,"date":"2025-09-01T09:41:54","date_gmt":"2025-09-01T09:41:54","guid":{"rendered":"https:\/\/rokkx.com\/?page_id=15817"},"modified":"2025-09-02T12:14:43","modified_gmt":"2025-09-02T12:14:43","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/rokkx.com\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15817\" class=\"elementor elementor-15817\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c55b6b1 e-flex e-con-boxed e-con e-parent\" data-id=\"c55b6b1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0638d7 elementor-widget elementor-widget-wd_text_block\" data-id=\"f0638d7\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h1 data-start=\"177\" data-end=\"196\">Shipping Policy<\/h1><h3 data-start=\"198\" data-end=\"223\">1. Order Processing<\/h3><ul data-start=\"224\" data-end=\"393\"><li data-start=\"224\" data-end=\"301\"><p data-start=\"226\" data-end=\"301\">All orders are processed within <strong data-start=\"258\" data-end=\"279\">1\u20132 business days<\/strong> after confirmation.<\/p><\/li><li data-start=\"302\" data-end=\"393\"><p data-start=\"304\" data-end=\"393\">Orders placed on weekends or public holidays will be processed on the next working day.<\/p><\/li><\/ul><h3 data-start=\"395\" data-end=\"421\">2. Shipping Coverage<\/h3><ul data-start=\"422\" data-end=\"583\"><li data-start=\"422\" data-end=\"468\"><p data-start=\"424\" data-end=\"468\">We currently ship orders <strong data-start=\"449\" data-end=\"465\">across India<\/strong>.<\/p><\/li><li data-start=\"469\" data-end=\"583\"><p data-start=\"471\" data-end=\"583\">International shipping is available to select countries. Availability and timelines will be shown at checkout.<\/p><\/li><\/ul><h3 data-start=\"585\" data-end=\"612\">3. Delivery Timelines<\/h3><ul data-start=\"613\" data-end=\"855\"><li data-start=\"613\" data-end=\"714\"><p data-start=\"615\" data-end=\"714\"><strong data-start=\"615\" data-end=\"635\">Domestic Orders:<\/strong> Typically delivered within <strong data-start=\"663\" data-end=\"684\">3\u20137 business days<\/strong> depending on your location.<\/p><\/li><li data-start=\"715\" data-end=\"855\"><p data-start=\"717\" data-end=\"855\"><strong data-start=\"717\" data-end=\"742\">International Orders:<\/strong> Delivery usually takes <strong data-start=\"766\" data-end=\"789\">10\u201315 business days<\/strong>, subject to customs clearance and destination country policies.<\/p><\/li><\/ul><h3 data-start=\"857\" data-end=\"880\">4. Order Tracking<\/h3><ul data-start=\"881\" data-end=\"1070\"><li data-start=\"881\" data-end=\"1001\"><p data-start=\"883\" data-end=\"1001\">Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and courier details.<\/p><\/li><li data-start=\"1002\" data-end=\"1070\"><p data-start=\"1004\" data-end=\"1070\">You can track your order status anytime using the provided link.<\/p><\/li><\/ul><h3 data-start=\"1072\" data-end=\"1131\">5. Customs, Duties &amp; Taxes (For International Orders)<\/h3><ul data-start=\"1132\" data-end=\"1310\"><li data-start=\"1132\" data-end=\"1251\"><p data-start=\"1134\" data-end=\"1251\">International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.<\/p><\/li><li data-start=\"1252\" data-end=\"1310\"><p data-start=\"1254\" data-end=\"1310\">These charges are the responsibility of the recipient.<\/p><\/li><\/ul><h3 data-start=\"1312\" data-end=\"1340\">6. Delays &amp; Exceptions<\/h3><ul data-start=\"1341\" data-end=\"1624\"><li data-start=\"1341\" data-end=\"1495\"><p data-start=\"1343\" data-end=\"1495\">While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or customs clearance.<\/p><\/li><li data-start=\"1496\" data-end=\"1624\"><p data-start=\"1498\" data-end=\"1624\">ROKKX will not be held responsible for delays outside our control but will provide support to help track and resolve issues.<\/p><\/li><\/ul><h3 data-start=\"1626\" data-end=\"1659\">7. Lost or Damaged Packages<\/h3><ul data-start=\"1660\" data-end=\"1877\"><li data-start=\"1660\" data-end=\"1787\"><p data-start=\"1662\" data-end=\"1787\">If your package arrives damaged or is lost in transit, please contact our support team immediately with your order details.<\/p><\/li><li data-start=\"1788\" data-end=\"1877\"><p data-start=\"1790\" data-end=\"1877\">We will investigate and work with our courier partners to resolve the issue promptly.<\/p><\/li><\/ul><h3 data-start=\"1879\" data-end=\"1898\">8. Contact Us<\/h3><p data-start=\"1899\" data-end=\"2025\">For any questions related to shipping, please reach out to us at <strong data-start=\"1964\" data-end=\"1987\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\">info@rokkx.com<\/a><\/strong> or through our <strong data-start=\"2003\" data-end=\"2022\">Contact Us page<\/strong>.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy 1. Order Processing All orders are processed within 1\u20132 business days after confirmation. Orders placed on weekends or<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15817","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rokkx.com\/index.php\/wp-json\/wp\/v2\/pages\/15817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rokkx.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rokkx.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rokkx.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rokkx.com\/index.php\/wp-json\/wp\/v2\/comments?post=15817"}],"version-history":[{"count":7,"href":"https:\/\/rokkx.com\/index.php\/wp-json\/wp\/v2\/pages\/15817\/revisions"}],"predecessor-version":[{"id":15871,"href":"https:\/\/rokkx.com\/index.php\/wp-json\/wp\/v2\/pages\/15817\/revisions\/15871"}],"wp:attachment":[{"href":"https:\/\/rokkx.com\/index.php\/wp-json\/wp\/v2\/media?parent=15817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}